Error displaying help file file_name.


When you click Help or press F1 to view the help content, the Help is not displayed.

System action

The requested help topic is not displayed. An error message is displayed with the name of the Help file that did not open along with the exception stack trace and message.

User response

Verify that you are connected to the internet if online help option is selected. If not, verify that the help was downloaded and installed. If the error persists, contact IBM Software Support.